See who visits your website
and what makes them buy.
Customer360 gives you traffic reports, heatmaps, a cookie consent banner, lead forms and your ad numbers from a single script. It works on WordPress, Shopify, Wix, Webflow, React or plain HTML.
- Free trial, no card
- DPDP & GDPR consent
- Set up in about 5 minutes
- for analytics, the consent banner and popups
- 1 script
- for analytics, the consent banner and popups
- to store your data: India, EU or US
- 3 regions
- to store your data: India, EU or US
- to install on most websites
- 5 min
- to install on most websites
- integrations, including GA4, Meta, Google Ads and HubSpot
- 30+
- integrations, including GA4, Meta, Google Ads and HubSpot
Numbers you can act on, not just look at
Every report answers one question in plain language. Here is the kind of thing you see on the first day.
Leads per week
Form fills, popups and One Tap sign-ups, with last month shown for comparison.
Visits by channel
Which channel actually brings people, with ad spend beside it once you connect Google Ads or Meta.
Consent choices
How visitors answer the cookie banner, by region. Each choice is logged as proof.
- Accept all61%
- Only necessary29%
- Custom10%
Pages that convert
Conversion rate by landing page, so you know where to send ad traffic.
Sample numbers for illustration. Your dashboard shows your own site's data.
The tools you'd otherwise buy separately
Most websites run an analytics tag, a consent plugin, a popup tool and a few ad dashboards, and none of their numbers match. Customer360 does the same jobs from one place.
How is this different from GA4 and Clarity?
Google Analytics 4 and Microsoft Clarity are good free tools, and Customer360 works alongside both. What they don't cover is consent, lead capture, follow-ups, where your data is stored, and a single screen for all of it.
| Feature | Customer360 | Google Analytics 4 | Microsoft Clarity |
|---|---|---|---|
| Traffic, campaign and conversion reports | in plain language | detailed but hard to learn | Basic dashboard |
| Heatmaps and session replays | Yes | No | Yes |
| Cookie consent banner (DPDP / GDPR / CCPA) | built in and region-aware | needs a separate tool | needs a separate tool |
| Lead capture: popups, forms, One Tap | Yes | No | No |
| Lead profiles with contact details | encrypted, visible by role | personal data not allowed | No |
| Email and WhatsApp follow-ups | Yes | No | No |
| Meta Ads, Google Ads and Search Console in one view | Yes | Google products only | No |
| Choose where data is stored | India, EU, US or your own DB | No | No |
| Price | Free trial, then plans in INR with GST invoice | Free; GA4 360 is a separate paid product | Free |
Based on each product's standard features as of 2026. Google Analytics and Microsoft Clarity are trademarks of Google LLC and Microsoft Corporation. Customer360 can load both tags for you after consent, and it sends its leads and purchases to GA4.
How we look after your data
Every workspace gets the same protection. Basic security is not a paid add-on.
Encryption
Contact details and connected-app secrets are encrypted with AES-256-GCM, and passwords are hashed with Argon2id. We don't store raw IP addresses.
Two-factor login and roles
Two-factor authentication, owner, admin, manager and user roles, custom roles, and per-site access for agencies and larger teams.
Workspaces kept apart
Every request is checked against your organisation, and automated tests make sure one workspace can't read another's data.
Protection on every request
Rate limits on every endpoint, a strict Content Security Policy, HTTPS only (HSTS) and signed webhooks.
Data in the region you pick
Store data in India, the EU or the US. You can also keep it in your own MongoDB or on your own servers.
Audit log
Logins, exports, role changes and setting changes are recorded. Exporting contact data asks for a fresh 2FA code.
Why businesses choose Customer360
We built it around how Indian companies sell: lakh and crore figures, INR billing with GST invoices, WhatsApp follow-ups and leads from IndiaMART and JustDial.
Made in India, works anywhere
INR and other currencies, lakh / crore formatting, local time zones, GST invoices and a Mumbai data region. EU and US regions are available when you need them.
Know which campaign worked
First- and last-touch attribution, Campaigns 360 and lead scores show which ad, email or short link brought each customer.
Fewer scripts on your site
One async tag replaces several. Pixels you connect wait for consent and never load twice.
Keep the tools you use
GA4, Meta Pixel, Google Ads, HubSpot and your CRM keep working. Customer360 connects to them, so there's no big switchover.
Good for teams and agencies
Manage many sites with roles and per-site access, and send scheduled reports to clients or colleagues.
Guides inside the app
Install steps for each platform, how-to guides and the API reference are one click from whatever screen you're on.
Getting started takes three steps
- 01
Create your workspace
Sign up with email, Google or Microsoft, tell us a little about your business and pick where your data is stored.
- 02
Add the script
Paste one tag into WordPress, Shopify, Wix, Webflow, React or plain HTML, or install our WordPress plugin.
- 03
Check Realtime
Your domain verifies on the first visit. Visitors show up in Realtime within seconds, and the first suggestions arrive within a day.
<script async src="https://customer360.eleservsoft.com/ex.js" data-site="EX-XXXXXXXXXX"></script>
Set up for your industry
Benchmarks and suggestions change with the way your business sells.
E-commerce & D2C
Abandoned cart follow-ups, revenue by channel and product page performance.
BFSI
Lead quality by campaign, consent-safe tracking and data kept in India.
EdTech & coaching
Enquiry forms, webinar sign-ups and WhatsApp follow-ups.
Real estate
Project page engagement, call and WhatsApp clicks, and portal leads.
Healthcare
Appointment requests, measured with patient privacy in mind.
Travel & hospitality
Seasonal campaigns, booking funnels and spin-the-wheel offers.
Common questions
?What is Customer360?
Customer360 is a website analytics and lead platform. You add one script to your site and get traffic reports, a cookie consent banner, lead capture (popups, spin the wheel, your existing website forms, Google One Tap), short links, heatmaps, session replays and automatic email or WhatsApp follow-ups, all in one dashboard.
?Is Customer360 a Google Analytics (GA4) alternative?
It can be. Customer360 covers the reports most teams open in GA4: sessions, users, channels, pages, events, conversions, funnels and realtime. You don't have to switch on day one, though. Customer360 can load your GA4 tag after consent and show GA4's numbers next to its own, so you can compare the two for a few weeks first.
?Does it help with DPDP, GDPR and CCPA compliance?
The consent banner changes with the visitor's region: opt-in for India (DPDP) and the EU / UK (GDPR), opt-out for US states (CCPA). Optional tags wait for consent, Reject all gets the same weight as Accept all, each choice is kept for 5 years as proof, and Google Consent Mode v2 signals are sent for you. The banner is one part of compliance. How you use the data matters too, so read our DPA and check with your legal advisor.
?Where is my data stored?
You pick the region when you create the workspace: India (Mumbai), European Union (Frankfurt) or United States (Virginia). On Enterprise plans you can also keep analytics in your own MongoDB database, or run the self-hosted edition on your own servers.
?How long does installation take?
Most sites are done in about 5 minutes. You paste one script tag into the site's head. There are guides for WordPress (with a plugin), Shopify, Wix, Webflow, Google Tag Manager, Next.js / React and plain HTML. Your domain verifies itself on the first visit and you'll see the visit in Realtime within seconds.
?Will the script slow down my website?
It shouldn't. The tag loads asynchronously, sends data in small batches, and only pulls in heavier parts like popups or session replay if you've turned them on. Vendor tags such as the Meta Pixel load after the visitor consents.
?I already have GTM, GA4 or the Meta Pixel on my site. Will data be counted twice?
No. Customer360 checks the page before it loads any tag. If GA4 or the Meta Pixel is already in your site's code, Customer360 leaves it alone and only sends its leads and purchases to it. The Integrations page lists the tags it found on your site and flags any that fire before consent.
Where to next?
Try it on your own website
Setup takes a few minutes and the free trial needs no card.