"Waiting for data" and site statuses
What Not installed, Receiving, Processing, Active and Stale mean.
2 min read
- Not installed: no hit has arrived yet. Check the snippet and your domain list.
- Receiving: hits are arriving; realtime works immediately.
- Processing: some reports need up to 24 hours of data to look meaningful (like GA4).
- Active: everything is working.
- Stale: no hits for a while. The script may have been removed, or the site is down.
Tip: Realtime shows visitors from the last 30 minutes, so it is the fastest way to confirm tracking.