Capture your website's own forms, newsletter and Google One Tap
Turn the contact and newsletter forms already on your site into leads: no code: plus Google One Tap and a JavaScript call.
With the Customer360 script installed, Engage → Website forms lists every form visitors open on your site: Contact Form 7, WPForms, Elementor, Webflow, Wix, plain HTML and more. Customer360 only reads the form's *structure* (field names and labels), never what people type, until you switch a form on.
- 1Open your contact page once so the form appears in the list.
- 2Click Set up. Customer360 has already guessed which field is the email, phone, name and message: correct anything that's wrong.
- 3Pick the type: Contact / enquiry, Newsletter or Sign-up. Optionally choose the checkbox that means "send me offers".
- 4Click Save & capture. From now on each submission appears in Leads with the campaign that brought the visitor, and can start a journey.
- Only the fields you map are sent. Passwords, card numbers, OTPs and hidden fields are never read.
- Newsletter forms record an email opt-in (for journeys sent to opted-in contacts). Every email has a one-click unsubscribe; subscribing again lifts an earlier unsubscribe.
- Search boxes are ignored. Add
data-elexy-ignoreto any other form you never want listed.
Google One Tap
Show Google's one-click sign-in prompt on your site. The visitor's verified Google email and name become a lead. Create a Web OAuth client in Google Cloud, add your website addresses as *Authorized JavaScript origins*, paste the client ID and turn it on. Customer360 checks every sign-in with Google's keys and your client ID, so it can't be faked.
Tip: Keep it off checkout and login pages (they're excluded by default). If your site already has its own One Tap, don't turn this on: call elexy("lead") from your existing callback instead.
For developers
React/single-page or multi-step forms: turn on Accept elexy("lead", …) and call it after your form succeeds.
elexy("lead", { email: "asha@example.com", name: "Asha Rao", phone: "+91 98765 43210", form: "Contact page", kind: "contact" });Forms that post to your own server or CRM: turn on Add the visitor id to my forms. Each form gets a hidden elexy_vid field; send it to the Generic webhook as visitorId and the lead is linked to the visitor's campaign and journey.
Good to know: Mention Customer360 as a processor of form submissions in your privacy policy.